Business and Sales Operations

You get a dedicated Sales Operations team, built and managed under our Center of Excellence model, integrated into your organization and covering four essential pillars: Strategy, Technology, Operation, and Performance. Your team defines the high-level vision, manages your tech stack, and handles operational tasks for your sales success.

Main Features

Strategy

This team defines a high-level vision for your sales org and develops the strategy to meet those goals

  • Sales process optimization
  • Sales coverage model and territory planning
  • Target definition and setting
  • Data analysis
  • Market intelligence support

Technology

While better data and tech can promote sales, the complexity of multiple platforms can overwhelm sales reps. This role manages the sales tech stack so the sales reps can focus on selling.

  • Integration of apps and tools
  • Adoption and customization of a CRM
  • Data management and reporting
  • Task automation

Operation

The team drives high performance and expertise across your sales org by taking on the operational load

  • Opportunity forecasting
  • Knowledge Management
  • Sales cycle process support – opportunity recording, progression notes, offer documentation, order processing
  • Exception handling

Performance

This team improves performance and productivity by removing barriers and smoothing processes for your reps

  • Implementation of sales methodologies and best practices
  • KPIs and sales metric reporting
  • Compensation and incentive plans

Interested in Our Services?

Our Go to market Center of Excellence liberates your business to focus on your core and growth, providing on demand, nearshore resources, expertise and management aligned to your business KPIs